Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Midland, MI

11d

About The Position

Wild Bill’s Tobacco is seeking a Retail Sales Associate to provide customer service and support the daily operation of a retail store. The role involves helping customers, building relationships, recommending products, meeting sales goals, and learning about products. Associates support marketing efforts, maintain the store and its stock, complete transactions and paperwork, and follow company policies and procedures. They also work with store management on opening, closing, cash handling, inventory counts, and deposits. The position may require travel within a 15-mile radius of the home store to provide shift coverage.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Flexible scheduling availability.
• Ability to work shifts ranging from 4 to 12 hours while standing on the sales floor.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 lbs.

Responsibilities

• Greet customers, answer phones, assess customer needs, and provide excellent service.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products that meet their needs.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge.
• Promote the brand inside and outside the store to solicit new business.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well-stocked.
• Follow all company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage, as needed.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Maintain the appearance of the store, back room, restrooms, and individual work area.
• Make customer experiences comfortable and simple while meeting customer needs.
• Assist with other tasks, duties, or projects as assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED