Retail Sales Associate

My Wireless • Arcadia, CA

7d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps deliver customer experiences and technology solutions by educating customers about AT&T products and services and guiding them through the buying process. Associates work in an energetic environment with customers and colleagues, and may become eligible for new opportunities and financial rewards as they develop and succeed.

The role includes meeting personal and team performance goals, providing outstanding customer service, developing sales skills through training, maintaining a clean and engaging store environment, and participating in marketing activities. My Wireless describes itself as a fast-growing retailer with more than 240 locations across the United States and Puerto Rico, and offers training intended to prepare team members for advancement. The job description notes that duties are not all-inclusive and employees may perform other related duties as needed.

Requirements

• Experience in a retail or customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Effective communication and interpersonal skills.
• Be at least 18 years old and legally eligible to work in the United States.
• High school diploma or equivalent.

Nice To Haves

• Bilingual ability; whether this is needed may depend on the location.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by providing outstanding customer service.
• Educate customers about available AT&T products and services and guide them through the buying process.
• Participate in training and develop skills for potential advancement, including opportunities on the management team.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work as a team member to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.
• Perform other related duties as needed to meet the organization’s ongoing needs.

Benefits

• Strong base pay with commission and bonus opportunities.
• Ongoing paid training.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED