Retail Sales Associate

The TJX Companies, Inc.•Council Bluffs, IA

21d•$13 - $14•Onsite

About The Position

The Retail Sales Associate is responsible for delivering a highly satisfying customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store. The role follows operational, merchandising, and loss prevention standards and may be cross-trained in multiple store areas to support business needs. The associate supports a positive store culture through honesty, integrity, and respect; handles purchases and returns accurately; promotes credit and loyalty programs; and processes and prepares merchandise for the sales floor. The position also involves store recovery, maintaining sales-floor and store cleanliness, supporting shrink reduction and safety goals, following labor laws and company procedures, and completing other assigned duties. The position is located at TJ Maxx Store 1201, 3815 Metro Drive, Council Bluffs, Iowa. Starting pay is $13.25 to $13.75 per hour, with actual pay determined by relevant skills, qualifications, and experience.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Role-model customer experience practices with internal and external customers.
Support and embody a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to established procedures.
Promote credit and loyalty programs.
Follow the merchandising philosophy and established merchandising procedures and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery as needed throughout the day.
Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain and clean the entire store.
Provide and accept recognition and constructive feedback.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.