Retail Sales Associate

Wild Fork Foods•Aurora, IL

12d•Onsite

About The Position

As a Retail Sales Associate at Wild Fork Foods, you create an exceptional guest experience by delivering the company’s “personal chef and friendly butcher” service philosophy. You engage customers with product knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and store readiness. The role contributes to a clean, well-stocked, easy-to-shop store and includes operational routines such as working in freezer environments, handling cash, and supporting opening and closing duties, including when leadership is not present. Associates are expected to bring Wild Fork’s values of Determination, Simplicity, Availability, Humility, Sincerity, Discipline, and Ownership to their work. The position is offered as full-time or part-time, with a starting wage of $18.50 per hour plus bonus potential. The location is Vernon Hills.

Requirements

At least 1 year of retail, grocery, hospitality, or food experience.
Strong customer service skills and enthusiasm for food and culinary exploration.
Ability to work in a fast-paced environment and manage multiple tasks.
Comfort working in extremely cold temperatures.
Ability to lift up to 50 lbs and stand or walk for 8–10 hours.
Flexible availability for mornings, evenings, weekends, and holidays.
Basic math skills for cash handling.

Nice To Haves

POS experience.

Responsibilities

Deliver a warm, engaging “personal chef & friendly butcher” shopping experience.
Provide recommendations, cooking tips, recipes, and product insights based on customer needs.
Understand daily sales goals, promotions, and store priorities, and apply that knowledge through customer interactions and selling behaviors.
Drive sales by engaging customers, building baskets, and suggesting product pairings.
Support service standards so customers feel welcomed, valued, and inspired to return.
Stock, rotate, and merchandise products to maintain a full, fresh, visually compelling store.
Complete FIFO rotation and maintain accurate product labeling and pricing.
Keep the store clean, organized, and customer-ready.
Support planogram changes, promotional sets, and daily recovery routines.
Assist with receiving and processing deliveries accurately and carefully.
Maintain organized back stock and promptly communicate low stock or product issues.
Follow shrink-prevention practices and report concerns to leadership.
Work in walk-in freezer conditions to pull products, organize stock, and execute counts.
Follow food safety, sanitation, and freezer safety guidelines.
Operate the POS accurately and process transactions, returns, and exchanges.
Perform opening and closing duties when leadership is not present, including register counts, cash pulls, safe drops, and store readiness and safety walkthroughs.
Follow cash-handling standard operating procedures with precision and integrity.
Work with Team Leaders to execute daily priorities and meet store goals.
Participate in training, product knowledge sessions, and new processes.
Take part in ongoing training and development to strengthen product expertise, selling capability, and consistency of execution.
Support a positive, inclusive team culture where everyone feels valued.