Retail Sales Associate

EZCORP • Abilene, TX

6d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member, also referred to as a Pawnbroker, for its EZPawn store at 1381 Sayles Blvd., Abilene, Texas 79605. The role offers an experience-based pay range of $12.50–$15.00 per hour and a career path with paid training and opportunities for advancement in a fast-paced retail environment.

New hires begin as Trainees in a five-week paid training program. Completion brings a $0.50-per-hour raise and promotion to Pawnbroker. Employees may continue into the Pawnbroker Certification Program for an additional $1 per hour, pursue Lead Pawnbroker (Shift Leader) opportunities, and apply for Assistant Manager, which includes a six-month training program.

The position involves daily customer interaction and helping customers reach mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. Team members are expected to provide a friendly, courteous, and respectful customer experience.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Work well independently and as a member of a team.
• Ability to multitask.
• Pass a criminal background check and drug test after a conditional offer.
• Adhere to all company policies, procedures, and regulations.
• Be self-motivated, have a positive and outgoing personality, and demonstrate a strong work ethic.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual.

Responsibilities

• Greet customers and provide excellent service through in-person and phone interactions.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Help customers reach mutually satisfying agreements regarding pawn items.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED