Retail Sales Associate

Verizon•Inglewood, CA
•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a retail store to drive sales and provide customer service. You will help customers identify their needs, recommend products and solutions, and complete sales using clear communication and intuitive technology solutions. The role also includes ongoing training and development in merchandising and inventory operations, outreach to current Verizon customers, and opportunities to represent Verizon at sponsored community events outside the store. This is an onsite, worksite-based role with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may pick up additional shifts during busy periods. The position is commission-based, with a listed starting base pay rate of $18.27 per hour. The posting also describes a general base-pay range of $16.00 to $21.00 per hour, commissions, and potential additional compensation based on performance and geography.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.
  • Fluency in English and Spanish.

Responsibilities

  • Generate retail sales by using knowledge of technology and customer service.
  • Identify customer needs by building connections and asking questions.
  • Recommend products and solutions that provide customers with complete sales solutions.
  • Close sales by communicating effectively and providing simple, intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Contact current Verizon customers by outbound calls and text messages about products and services.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have previously included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Bilingual speakers in eligible locations may receive an additional $3,000 annually after passing a language assessment.
  • Short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays and up to six personal days per year.
  • Adoption assistance.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
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