Retail Sales Associate, Centerton Square - Full Time
About The Position
As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting. At the start of the day, colleagues prepare the sales floor, review goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions. During the day, they welcome customers and build relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell. Colleagues support one another through honesty, care, and collaboration, and continually work to improve individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires regular, dependable attendance and punctuality, and availability for days, evenings, weekends, and holidays.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to work toward daily sales goals.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 30 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.
Nice To Haves
- At least 1 year of selling or customer service experience is preferred.
Responsibilities
- Engage customers with a warm welcome and personal conversations, building relationships and offering recommendations based on their needs.
- Use product knowledge and smart selling behaviors to meet sales goals and promote customer loyalty.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you at the end of their visit.
- Collaborate with colleagues and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
