Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Mishawaka, IN

13h • Onsite

About The Position

Wild Bill’s Tobacco is seeking a Retail Sales Associate to provide customer service and support the daily operation of a retail store. The associate helps customers find products, builds customer relationships, meets sales goals, develops product knowledge, and promotes the company’s brand. The role also involves maintaining the store and completing operational tasks in accordance with company policies and procedures.

Associates may travel within a 15-mile radius of their home store to provide shift coverage. Shifts may range from 4 to 12 hours, with standing on the sales floor required. The position also includes physical tasks such as twisting, bending, squatting, lifting, and reaching overhead, and lifting items up to 50 pounds.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Flexible scheduling availability.
• Ability to work shifts ranging from 4 to 12 hours while standing on the sales floor.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide excellent customer service, including greeting customers, answering phones, and assessing customer needs.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products to meet their needs.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge.
• Promote the brand inside and outside the store to solicit new business.
• Assist with all retail store functions in compliance with company policies and procedures.
• Keep the store clean and well-stocked.
• Follow all company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete paperwork and transactions accurately according to company policies and procedures.
• Maintain the store appearance, back room, restrooms, and individual work area.
• Help customers feel comfortable and make their shopping experience simple while meeting their needs.
• Assist with other tasks, duties, or projects assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED