Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Moundsville, WV

5d

About The Position

Wild Bill’s Tobacco is hiring a Retail Sales Associate to provide customer service, support sales, and assist with day-to-day store operations. The role involves helping customers find products, building customer relationships, meeting sales goals, maintaining product knowledge, and promoting the company’s brand. Associates work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits. The position also requires keeping the store and work areas clean, completing accurate paperwork and transactions, and traveling within a 15-mile radius of the home store for shift coverage.

The role requires working shifts of 4 to 12 hours while standing on the sales floor. Physical duties include twisting, bending, squatting, lifting, reaching overhead, and lifting up to 50 pounds. The company describes its environment as fun and relaxed and emphasizes opportunities for internal advancement.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Flexible scheduling availability.
• Able to work shifts ranging from 4 to 12 hours standing on the sales floor.
• Able to twist, bend, squat, lift, and reach overhead.
• Able to lift up to 50 pounds.

Responsibilities

• Provide excellent customer service, including greeting customers, answering phones, and assessing customer needs.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products suited to their needs.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge.
• Promote the brand inside and outside the store to solicit new business.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well stocked.
• Follow company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Maintain the appearance of the store, back room, restrooms, and individual work area.
• Make customers’ experiences comfortable and simple while meeting their needs.
• Assist with other tasks, duties, or projects assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED