Retail Sales Associate

Verizon•Wichita, KS
•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales by combining technology knowledge and customer service, learning customers’ needs, recommending complete solutions, and closing sales. Associates also develop their skills through ongoing training and operational work across merchandising and inventory. The position may include outbound calls and texts to interested Verizon customers and participation in Verizon-sponsored off-site community events. The role offers hourly base pay of $16.00 to $21.00, plus individual commissions. The posting states that associates who achieve sales goals may earn up to $18,000 annually in commissions, with additional potential for top performers. Compensation varies by geography, hours worked, and performance. The position has 40 scheduled weekly hours. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays.
  • Willingness to pick up additional shifts when available.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Learn and uncover customers’ needs by creating connections and asking appropriate questions.
  • Present product insights and solution recommendations to provide customers with a complete sales solution.
  • Close sales by communicating effectively and providing simple, intuitive technology solutions.
  • Participate in ongoing training and develop operational skills across merchandising and inventory.
  • Contact interested current Verizon customers by outbound calls and text messages to develop the customer base.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services, plus other employee discounts.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • New hires receive up to 15 days of vacation per year, increasing with additional service.
  • Potential premium pay, including overtime, shift differential, holiday pay, or allowances, depending on the role.
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