Retail Sales Associate
About The Position
2020 Companies is seeking an energetic, results-driven Retail Sales Associate to represent Reliant Energy in retail, kiosk, and event environments. The role promotes electricity plans and services, engages customers, identifies their needs, and supports them in selecting appropriate energy solutions. The position includes paid training, commission-based compensation with a stated hourly guarantee, and opportunities for career advancement through internal promotions. Associates sell products and services, work toward individual sales goals, document and report sales activity, and maintain a clean, organized, functional, and presentable workstation or kiosk. They collaborate with teammates and maintain professional, courteous interactions with customers. The role requires availability for evenings, weekends, and holidays as needed, along with reliable transportation and willingness to travel to event locations. Physical tasks may include lifting and event setup and teardown. 2020 Companies describes itself as an outsourced sales and marketing company representing Reliant and other clients. It states a commitment to diversity and inclusion and equal employment opportunity. The company also notes paid holidays, career-pathing options, personal development opportunities, and professional stretch assignments as aspects of the employee experience.
Requirements
- High school diploma or equivalent.
- Six months of prior sales, retail, telecom, or marketing experience.
- Strong experience in retail or event sales, or event marketing.
- Demonstrated knowledge of products and services.
- Excellent communication, presentation, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team, including in a fast-paced environment.
- Integrity and commitment to customer satisfaction.
- Ability to multitask and maintain customer confidentiality.
- Reliable transportation and willingness to travel to event locations.
- Availability to work evenings, weekends, and holidays as needed.
- Comfort with physical tasks such as lifting and event setup and teardown.
Responsibilities
- Promote Reliant electricity plans to consumers and help customers lower energy costs.
- Sell products and services in retail stores, kiosks, and event environments.
- Welcome customers courteously, offer assistance, assess their needs, and suggest suitable products and services.
- Provide product and service information and help customers make selections with confidence.
- Learn to identify customer needs and handle objections.
- Build strong relationships with customers and teammates, and contribute to team goals.
- Meet or exceed personal monthly sales goals and established monthly or weekly sales quotas.
- Accurately document and report sales and communicate activity to Retail Operations.
- Submit paperwork completely and accurately.
- Keep the workstation or kiosk clean, organized, functional, and presentable.
- Maintain professional interactions with customers and fellow employees.
- Maintain regular and prompt attendance and customer confidentiality.
- Perform related tasks as needed to support the team.
- Travel to event locations and perform event setup and teardown as required.
Benefits
- Paid training
- Uncapped commission
- $16.00 per hour guarantee
- Next-day pay via Daily Pay
- Health benefits
- Paid time off
- 401(k) with company match
- Career advancement through internal promotions
- Paid holidays
- Career pathing options
- Personal development opportunities
- Professional stretch assignments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
