Retail Sales Associate

Verizon • Cedar Rapids, IA

12d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will build customer relationships by asking questions, identifying needs, and recommending solutions, then use clear communication to complete sales. The role also includes ongoing training and developing skills in store operations, merchandising, and inventory. You may contact interested Verizon customers by phone or text and participate in Verizon-sponsored events outside the store to develop your customer base.

The position is based onsite at a defined work location and is scheduled for 40 hours per week. The stated base pay is $16.00–$21.00 per hour, with the potential to earn up to $18,000 annually in individual commissions when meeting sales goals. Commission opportunities may be unlimited for employees who exceed their goals. The posting estimates top performers may earn an additional $14,500 or more in commissions, for total annual earnings of $65,000+ to $75,500+. Compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service.
• Identify customers’ needs by building connections and asking questions.
• Recommend products and solutions that address customer needs.
• Close sales using effective communication and intuitive technology solutions.
• Participate in ongoing training and develop operational skills across merchandising and inventory.
• Contact interested current Verizon customers by outbound calls and text messages to grow a customer base.
• Engage with the community at off-site Verizon-sponsored events to develop a loyal customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with possible travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services, plus additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, with vacation increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED