Retail Sales Associate

My Wireless • Elk Grove, CA

1d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps provide customers with a strong service experience and technology solutions using AT&T products and services offered by My Wireless. The role involves engaging with customers, educating them about available products and services, and guiding them through the buying process. Associates work in an energetic retail environment with customers and colleagues and may become eligible for further opportunities and financial rewards as they learn and succeed.

My Wireless describes itself as a fast-growing retailer with more than 240 locations throughout the United States and Puerto Rico. Its training program is intended to develop team members and prepare them for promotion. Employees may also perform other related duties as needed to meet the organization’s ongoing needs.

Requirements

• Experience in retail or a customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Highly effective communication and interpersonal skills.
• At least 18 years of age and legally able to work in the United States.
• High school diploma or equivalent.

Nice To Haves

• Bilingual; may not be required depending on location.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by providing outstanding customer service.
• Train and develop skills to become a top-performing My Wireless Retail Sales Associate, with opportunities to join the management team.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work as a team member to help exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.
• Engage with customers, educate them about available AT&T products and services, and guide them through the buying process.

Benefits

• Strong base pay with commission and bonus opportunities.
• Ongoing paid training.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED