Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Fremont, MI

21d

About The Position

Wild Bill’s Tobacco is hiring a Retail Sales Associate to provide customer service and support the daily operation of a retail store. The role includes helping customers identify products that meet their needs, building customer relationships, achieving sales goals, maintaining product knowledge, and supporting marketing efforts. Associates also help maintain the store, process transactions, handle cash and inventory, and open and close the retail facility. The position may require travel within a 15-mile radius of the home store for shift coverage. Shifts range from 4 to 12 hours and involve standing on the sales floor, as well as bending, twisting, squatting, reaching overhead, and lifting up to 50 pounds.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written and verbal/interpersonal communication skills.
• Flexible scheduling availability.
• Ability to work shifts ranging from 4 to 12 hours standing on the sales floor.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide customer service by greeting customers, answering phones, and assessing customer needs.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products.
• Meet or exceed sales goals.
• Develop product knowledge.
• Participate in marketing efforts to solicit new business and promote the brand inside and outside the store.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well-stocked.
• Follow company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage, as needed.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Maintain the appearance of the store, back room, restrooms, and individual work area.
• Help customers feel confident by making their experience comfortable and simple while meeting their needs.
• Complete other tasks, duties, or projects as assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Merit increases for full-time employees bi-annually.
• Spiffs (commission).
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED