Seasonal Retail Sales Associate, Fair Oaks

Macy's•Fairfax, VA

1d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to achieve sales goals, and help build customer trust and loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and popular items, and staying current on trends and promotions. During the day, they welcome customers and build friendly, personal relationships; maintain a shoppable space by merchandising merchandise, processing damages, testers, and vendor returns, updating signs and pricing, and supporting merchandise moves; and share loyalty program benefits while ensuring customers have what they need. The role emphasizes teamwork, dependable attendance, learning, and improving individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability and motivation to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Engage customers with a warm welcome and personalized conversations to understand their needs and recommend products and services.
Use product knowledge and smart selling behaviors to meet sales goals and build customer loyalty.
Review sales goals, new arrivals, popular items, trends, and promotions to prepare for customer interactions.
Help keep the sales floor clean, organized, and ready for customers.
Merchandise new receipts and maintain a shoppable space.
Process damages, testers, and selected merchandise to be returned to vendors.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you.
Work collaboratively with colleagues to support customers and achieve individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice