Retail Sales Associate

Verizon • Fremont, CA

21d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to uncover needs, recommend complete solutions, and use clear communication to close sales. The role also includes training and developing skills in merchandising and inventory operations, contacting interested Verizon customers by phone or text, and participating in off-site Verizon-sponsored community events. This is an onsite, worksite-based position scheduled for 40 hours per week. The position offers a starting base pay rate of $20.67 per hour for the location listed on the requisition, with commission-based earning potential. Compensation varies by geography, hours worked, and performance. The posting also describes base pay of $16.00 to $21.00 per hour, commissions, and potential total annual earnings for high performers.

Verizon provides onboarding and training, career-development opportunities, and a benefits package that includes health coverage, retirement savings, paid leave, tuition assistance, and employee discounts. Employees may be expected to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may have the opportunity to pick up additional shifts during busy periods.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand Verizon's customer base.
• Build customer connections and uncover needs by asking appropriate questions.
• Present product insights and recommend solutions that address customer needs.
• Close sales using strong communication skills and straightforward technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested Verizon customers by outbound calls and text messages to grow a customer base.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs, which have awarded top performers travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services, plus discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
• Potential premium pay such as overtime, shift differential, holiday pay, or allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED