Retail Sales Associate

Verizon•Schaumburg, IL

20d•$18 - $36•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and support customers with technology products and services. You will learn customers’ needs, recommend solutions, complete sales, and develop your skills through ongoing training in merchandising and inventory operations. The role may also include contacting current Verizon customers by phone or text and engaging with the community at Verizon-sponsored events. This is an onsite, worksite-based position with 40 scheduled weekly hours. Evening, weekend, and holiday availability is required, and schedules are provided four weeks in advance. Associates may be able to pick up additional shifts, typically during summer, November through December, and peak vacation periods. The role offers base pay plus individual sales commissions. The stated range is $16.00 to $21.00 per hour in base pay, with up to $18,000 annually in commissions for achieving sales goals; commission opportunities may be unlimited for employees who exceed goals. Total compensation varies by geography, hours worked, and performance. For the Illinois location(s) listed on this requisition, the starting base pay rate is $18.27 per hour. Verizon provides benefits and career-development support, including training, medical, dental, and vision coverage, a matched 401(k), paid time off, paid parental leave, tuition assistance, and employee discounts. Applicants may be required to complete an assessment that takes about 19 minutes.

Requirements

High school diploma or GED.
One or more years of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales through technology knowledge and customer service.
Identify customer needs by making connections and asking questions.
Recommend products and solutions that address customers’ needs.
Close sales by communicating clearly and providing intuitive technology solutions.
Participate in ongoing training and develop operational skills in merchandising and inventory.
Contact interested current Verizon customers by phone or text to grow the customer base.
Engage with the community, including at off-site Verizon-sponsored events.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions of up to 6% of eligible participant contributions, qualified student loan repayments, or a combination.
Sales recognition programs and incentives; past awards have included travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability coverage.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year.
Up to six personal days per year.
Adoption assistance.
New hires receive up to 15 days of vacation per year, increasing with additional service.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.