Retail Sales Associate

Verizon • Massapequa Park, NY

10d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales and help customers identify technology solutions that meet their needs. You will build customer connections, ask questions, recommend products and services, and close sales using clear communication. The role also involves learning operational functions across merchandising and inventory, contacting interested Verizon customers by phone or text, and participating in Verizon-sponsored community events outside the store. The position is onsite at a defined work location, with 40 scheduled hours per week. Employees may be asked to work additional shifts, typically during summer, November through December, or peak vacation periods. The role offers hourly base pay and individual sales commissions. For the New York location(s) listed, the starting base pay rate is $19.71 per hour.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales using technology knowledge and customer service.
• Identify customers' needs by building connections and asking appropriate questions.
• Recommend products and solutions that address customer needs.
• Close sales using communication skills and straightforward technology solutions.
• Complete ongoing training and develop skills in merchandising and inventory operations.
• Make outbound calls and send text messages to current Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events to grow a customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other awards for top performers.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services, plus additional employee discounts.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, with vacation time increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED