Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Cambridge, OH

5d • Onsite

About The Position

Wild Bill’s Tobacco is hiring a Retail Sales Associate to provide customer service and support daily store operations. The role involves helping customers find products, building customer relationships, meeting sales goals, maintaining product knowledge, and promoting the brand. Associates assist store management with opening, closing, cash handling, inventory, deposits, paperwork, and keeping the store clean and stocked. The position may require travel within a 15-mile radius of the home store for shift coverage. Shifts range from 4 to 12 hours and are spent standing on the sales floor. Physical tasks include twisting, bending, squatting, lifting, and reaching overhead, including lifting up to 50 pounds.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Flexible scheduling availability.
• Ability to work shifts ranging from 4 to 12 hours while standing on the sales floor.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 pounds.

Responsibilities

• Greet customers, answer phones, assess customer needs, and provide positive customer service.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products.
• Meet or exceed sales goals.
• Participate in opportunities to develop product knowledge.
• Promote the brand and solicit new business inside and outside the store.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well stocked.
• Follow all company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage, as needed.
• Work with store management to open, close, and operate the store, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Maintain the appearance of the store, back room, restrooms, and individual work area.
• Help customers feel confident by making their experience comfortable and simple while meeting their needs.
• Assist with other tasks, duties, or projects assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health insurance (full-time only after 60 days of employment).
• Dental insurance (full-time only after 60 days of employment).
• Vision insurance (full-time only after 60 days of employment).
• Life insurance (full-time only after 60 days of employment).
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED