Retail Sales Associate

Omaha Steaks•Lombard, IL

11d•Onsite

About The Position

The Retail Sales Associate provides a high level of customer service and satisfaction while selling a broad range of products and working toward the highest level of sales. The associate delivers best-in-class service that represents the Omaha Steaks brand and serves as a backup to the Store Manager. The role is based in Oak Brook, Illinois, with a starting pay of $17.20 per hour and the potential for a monthly incentive of $3.00 per hour. Store hours are Monday through Saturday, 10 a.m. to 7 p.m., and Sunday, 10 a.m. to 6 p.m.; the work schedule varies based on store needs. No early mornings or late evenings are required. The company provides product training for team members who are not already knowledgeable about food.

Requirements

Must be at least 18 years of age.
Excellent customer service, sales, and communication skills.

Responsibilities

Greet and assist customers by providing product knowledge and helping with purchasing needs.
Sell a broad range of products and suggest upgrades and add-ons to increase sales and meet monthly sales goals.
Accurately operate the retail cash register system and capture customer names, addresses, and proper sales information for transactions.
Assist with receiving weekly truck deliveries.
Stock the freezer according to operating procedures and directions from the Store Manager.
Perform physical inventory and follow inventory procedures.
Resolve customer questions or complaints.
Perform store opening or closing functions, including counting cash, making the nightly deposit, and securing the store.
Fulfill Buy Online, Ship from Store (BOSS) orders by selecting, packing, and preparing items accurately and promptly for shipment.
Maintain a clean and orderly store, including vacuuming, dusting, and cleaning restrooms as needed.
Meet attendance and punctuality expectations.
Perform other duties as assigned.