Retail Sales Associate

EZCORP • Tampa, FL

2d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) at Value Pawn & Jewelry. The role offers a career path in a fast-paced retail environment, beginning with a five-week paid training program. Successful completion brings a $0.50-per-hour raise and promotion to Pawnbroker. Team members may continue through a Pawnbroker Certification Program for an additional $1 per hour, pursue promotion to Lead Pawnbroker (Shift Leader), and later apply for Assistant Manager, which includes a six-month training program.

The position involves daily customer interaction and helping customers with sales and reaching mutually satisfying agreements on pawn items such as jewelry, electronics, and musical instruments. Associates help maintain a friendly, courteous, and respectful store environment. Pay is based on experience, with a stated range of $15.00 to $16.00 per hour, plus monthly uncapped bonus potential based on store and individual performance.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Self-motivation, a positive and outgoing personality, and a strong work ethic.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet and interact with customers in person and by phone, providing excellent customer service.
• Help customers with sales and reach mutually satisfying agreements regarding pawn items.
• Process sales, loans, and extensions.
• Perform opening and closing store duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program and career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED