Retail Sales Associate

Verizon•Cincinnati, OH
•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales and provide customer service. You will learn about customers’ needs, recommend products and solutions, and complete sales using clear communication and intuitive technology solutions. The role also includes ongoing training and development in operational functions such as merchandising and inventory. You may grow your customer base through outbound calls and text messages to interested Verizon customers, as well as by attending Verizon-sponsored off-site community events. The position offers a base hourly wage and the opportunity to earn individual-based commissions, along with a sign-on bonus subject to its terms and conditions. This is an onsite, worksite-based role scheduled for 40 hours per week.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales using technology knowledge and customer service.
  • Build connections with customers, ask questions, and identify their needs.
  • Recommend products and solutions that address customer needs.
  • Close sales through effective communication and intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Place outbound calls and send text messages to interested Verizon customers to develop the customer base.
  • Engage with the community at off-site Verizon-sponsored events.

Benefits

  • $2,500 sign-on bonus, subject to the terms and conditions of the award.
  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • New hires receive up to 15 days of vacation per year, increasing with additional service.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
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