Retail Sales Associate

Verizon • Tempe, AZ

20d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you’ll work with a team in a Verizon retail store to grow your sales career and help customers find technology solutions. You’ll generate retail sales through customer service and technology knowledge, learn customers’ needs by asking questions and building connections, recommend products and solutions, and close sales. The role also includes ongoing training and developing skills in merchandising and inventory operations. You may grow your customer base through outbound calls and text messages to interested Verizon customers and by participating in Verizon-sponsored off-site community events.

This position offers base pay of $16.00 to $21.00 per hour, plus individual-based commissions. The posting states that employees who meet all sales goals may earn up to $18,000 per year in commissions, with additional earning potential for top performers. Total compensation varies by geography, hours worked, and performance. The position is onsite at a defined worksite location, with 40 scheduled weekly hours. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts, especially during peak periods.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales using technology knowledge and customer service.
• Identify customers’ needs by building connections and asking questions.
• Recommend products and solutions that address customers’ needs.
• Close sales by communicating effectively and providing intuitive technology solutions.
• Develop skills through ongoing training and up-skill in merchandising and inventory operations.
• Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
• Engage with the community outside the store, including at Verizon-sponsored events, to expand the customer base.

Benefits

• Medical, dental, and vision benefits.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to 8 company-paid holidays per year.
• Up to 6 personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED