Retail Sales Associate

Verizon•Avon, IN
•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you’ll work with a team in a Verizon retail store to drive sales and help customers find technology products and services that meet their needs. You’ll build customer connections, ask questions to understand their needs, recommend complete solutions, and close sales. The role also includes ongoing training and development in store operations, merchandising, and inventory. You may expand your customer base through outbound calls and text messages to interested Verizon customers, and by participating in Verizon-sponsored events outside the store. The position offers a base pay of $16.00 to $21.00 per hour, plus individual commissions tied to sales performance. The posting describes potential commission earnings of up to $18,000 per year for meeting sales goals, with additional earning potential for exceeding goals. Compensation varies by geography, hours worked, and performance. This is an onsite, worksite-based role with 40 scheduled weekly hours. Employees are expected to be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Build connections with customers and ask questions to uncover their needs.
  • Recommend products and solutions to provide customers with a complete sales solution.
  • Close sales by communicating effectively and providing intuitive technology solutions.
  • Participate in ongoing training and develop skills in store operations, merchandising, and inventory.
  • Potentially place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision benefits.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have previously included travel, gifts, and other awards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • New hires receive up to 15 days of vacation per year, increasing with additional service.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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