Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a retail store to drive sales and help customers find technology solutions. You will learn about customers’ needs, recommend products and services, close sales, and develop your skills through ongoing training in merchandising and inventory. The role may also involve contacting interested Verizon customers by phone or text and engaging with the community at off-site Verizon-sponsored events. This is an onsite, worksite-based position with 40 scheduled hours per week. The role requires willingness to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and openness to picking up additional shifts during busy periods. Compensation includes a base rate of $16.00 to $21.00 per hour, plus individual sales commissions. Earnings vary based on geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by applying knowledge of technology and providing customer service.
- Discover customers’ needs by building connections and asking questions.
- Recommend products and solutions that address customers’ needs.
- Close sales using clear communication and intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Contact interested current Verizon customers by phone or text to build a customer base.
- Engage with the community, including at off-site Verizon-sponsored events, to expand the customer base.
Benefits
- Medical, dental, and vision insurance.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with possible travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability coverage.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance and group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, and holiday pay, depending on the role.
- New hires receive up to 15 vacation days per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
