Retail Sales Associate, Easton - Full Time

Macy's•Columbus, OH
•$15 - $20

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You understand customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, and customer engagement, you build trust, meet sales targets, and inspire loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They welcome customers and build relationships through friendly, personal conversations. During the day, they maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration, and continually work to improve individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; and stoop, kneel, crouch, and climb ladders.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Understand customer needs and offer personalized product and service recommendations.
  • Engage, educate, and sell with confidence while working toward sales goals and targets.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you.
  • Collaborate with and support teammates to serve customers and communities.
  • Use handheld equipment and cash registers to process register transactions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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