Retail Sales Associate

Verizon • Saginaw, MI

11d • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales, delivering exceptional customer service, understanding customer needs, and recommending technology products and solutions. Associates may also build their customer base through outreach and by participating in Verizon-sponsored off-site events. The position includes ongoing training and opportunities to develop skills in merchandising and inventory operations.

The role offers an hourly base wage of $16.00 to $21.00, plus individual sales commissions. Verizon states that employees who meet sales goals may earn up to $18,000 annually in commissions, with additional potential for top performers. Compensation varies by geography, hours worked, and performance. Scheduled hours are 40 per week. Employees must be willing to work evenings, weekends, and holidays and may have opportunities to pick up additional shifts, particularly during peak periods.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking appropriate questions.
• Present product insights and solution recommendations to provide customers with complete sales solutions.
• Close sales by communicating effectively and fulfilling customer needs with technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Reach out to interested current Verizon customers by phone and text to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• New hires receive up to 15 vacation days per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED