Retail Sales Associate (Seasonal)

Vuori•Miami, FL

About The Position

The Retail Sales Associate at Vuori connects with customers and communicates the brand’s values through product knowledge and an upbeat, optimistic approach. The role focuses on delivering memorable customer experiences, building customer relationships, supporting sales goals in a team-based commission environment, and maintaining store operations and visual standards. Associates collaborate with the sales team and management, provide product and fit guidance, handle inventory-related tasks, and help keep the store clean, stocked, organized, and customer-ready.

Requirements

Must be available to work nights, weekends, and holidays.
Must adhere to scheduled shifts and be punctual.
Ability to develop relationships with customers and colleagues.
Ability to handle customer concerns positively and proactively.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to quickly learn new procedures and processes.
Strong organizational and follow-through skills.
Excellent communication and interpersonal skills.
High level of ownership, accountability, and initiative.
Eagerness to develop new skills and responsiveness to feedback.
Willingness to lift and move products, equipment, and boxes weighing up to 30 lbs.
Willingness to stay active and move throughout the store during each shift.
Willingness to reach, bend, and use a step stool or ladder when needed.
Willingness to work in an environment with bright lights and music.
Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

Create memorable customer experiences and build lasting relationships with customers.
Work with the sales team to provide excellent customer service.
Greet customers in a timely, authentic, and engaging manner.
Prepare fitting rooms, find sizes, and provide knowledgeable feedback about merchandise style and fit.
Achieve sales goals in a team-based commission environment.
Develop product knowledge about fashion and activewear to serve as an expert for customers.
Assist with projects while prioritizing the customer experience.
Communicate inventory needs to support business goals.
Ensure the sales floor is stocked each evening.
Collaborate with management on inventory management.
Clean the retail store regularly, including floors and bathrooms.
Understand and follow cash control procedures, including bank deposits and petty cash.
Assist with implementing and maintaining merchandising and visual directives.
Keep the selling floor neat, clean, organized, and consistent with the correct visual image.
Identify and communicate product concerns promptly.