Retail Sales Associate

My Wireless•Lemon Grove, CA

7d•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps customers find technology solutions by presenting AT&T products and services, providing customer service, and guiding customers through the buying process. Associates work with customers and colleagues in an energetic retail environment and may become eligible for new opportunities and financial rewards as they develop their skills. The role includes meeting personal and AT&T performance standards, participating in training and marketing activities, maintaining a clean and welcoming store environment, and working with the team to achieve goals. The position involves standing and walking for prolonged periods, occasionally lifting or moving objects weighing up to 10 pounds, and performing tasks such as reaching, climbing or balancing on ladders, stooping, kneeling, crouching, and handling display materials and merchandise. It also requires working with small mobile-phone parts and viewing a computer screen for prolonged periods. Reasonable accommodations may be made for qualified individuals with disabilities. My Wireless has more than 240 locations throughout the United States and Puerto Rico. The company describes its mission as developing team members’ knowledge, habits, and skills to help connect with customers and realize goals. This job description is not all-inclusive, and employees may perform other related duties as needed.

Requirements

Experience in retail or a customer-facing sales environment.
Ability to work flexible hours, including evenings, weekends, and holidays.
Effective communication and interpersonal skills.
At least 18 years of age and legally able to work in the United States.
High school diploma or equivalent.

Nice To Haves

Bilingual ability; whether this is required may depend on location.
Experience prospecting through outbound calls.

Responsibilities

Meet and exceed personal performance goals and AT&T standards of performance.
Help customers make buying decisions by delivering outstanding customer service.
Educate customers about available AT&T products and services and guide them through the buying process.
Participate in training and develop skills for potential advancement, including opportunities on the management team.
Maintain a fun, clean, and welcoming work environment for customers and team members.
Work as a team member to exceed individual and team goals.
Participate in marketing activities designed to maximize daily selling opportunities.