Retail Sales Associate

AAA Club Alliance • Springfield, OH

7d • Onsite

About The Position

The Retail Sales Associate delivers value to AAA members while supporting overall sales performance. The role promotes and recommends AAA memberships, insurance referrals, and financial products; assists customers with travel planning; manages Roadside Assistance calls throughout the day; and helps with cashiering, tag and title services, and ID services as needed. The position is located at 755 Bechtle Avenue, Springfield, OH 45504. The schedule is Monday through Friday, 9:00 AM to 6:00 PM, and Saturday, 9:00 AM to 2:00 PM, for a 37.5-hour work week, with no late nights or Sundays. Hourly pay is $15.54–$19.88, adjusted based on experience, geographic location, and other job-related factors as permitted by law. There is also a monthly incentive opportunity averaging $162–$389 in bonus earnings based on individual performance.

Requirements

• High school diploma or equivalent.
• Strong communication skills, including the ability to build trust and explain value clearly.
• Comfort navigating multiple systems in a fast-paced environment.
• Satisfactory pre-employment and post-employment screening results, including criminal, drug, and state- and/or vendor-specific screenings.
• Ability to obtain a necessary Membership license or other license as required to perform essential job functions.

Nice To Haves

• Previous sales experience is a plus.
• Basic geography knowledge is a plus.
• Notary Public designation, or willingness to obtain it within six months of employment.

Responsibilities

• Promote and recommend AAA memberships, insurance referrals, and financial products.
• Assist customers with travel planning, including hotels, car rentals, and vacation packages.
• Manage and respond to Roadside Assistance calls throughout the day.
• Assist with cashiering, tag and title services, and ID services as needed.

Benefits

• Medical, dental, and vision plan options.
• Up to two weeks of paid parental leave.
• 401(k) plan with company match up to 7%.
• More than two weeks of PTO within the first year; the posting also describes up to three weeks of PTO accrued in the first year.
• Paid company holidays.
• Company-provided volunteer opportunities and one volunteer day per year.
• Free AAA Membership.
• Continual learning reimbursement up to $5,250 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED