Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Shelby Charter Township, MI

2d

About The Position

Wild Bill’s Tobacco is seeking a Retail Sales Associate to provide customer service and support the daily operation of a retail store. The associate greets customers, answers questions and phones, identifies customer needs, recommends products, and works to meet or exceed sales goals. The role also involves learning about products, promoting the brand, maintaining store cleanliness and appearance, and following company policies and procedures.

The associate works with store management on opening, closing, and operating the store, including cash handling, inventory counts, and deposits. Duties include completing accurate paperwork and transactions, maintaining the back room, restrooms, and work area, and traveling within a 15-mile radius of the home store for shift coverage. The position may require opening and closing the store, locking doors, and setting the alarm. Shifts may range from 4 to 12 hours standing on the sales floor.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Flexible scheduling availability.
• Able to work shifts of 4 to 12 hours standing on the sales floor.
• Able to twist, bend, squat, lift, and reach overhead.
• Able to lift up to 50 lbs.

Responsibilities

• Provide positive customer service, including greeting customers, answering phones, assessing needs, answering questions, and resolving inquiries or concerns.
• Build customer relationships and recommend products based on customer needs.
• Meet or exceed sales goals.
• Participate in product-knowledge opportunities and become knowledgeable about products.
• Promote the brand and participate in marketing efforts to solicit new business inside and outside the store.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well stocked and maintain the store appearance, back room, restrooms, and individual work area.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management on opening, closing, and store operations, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Open and close the store, including locking doors and setting the alarm.
• Assist with other tasks, duties, or projects as assigned by management.

Benefits

• Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED