Retail Sales Associate

EssilorLuxottica Group•Macon, GA

About The Position

As a Sales Associate at Sunglass Hut, the objective is to provide an exceptional shopping experience that encourages positive customer connections and brand loyalty. The role involves serving as an informed brand ambassador, helping customers and VIP clientele, maintaining store standards, and supporting store operations as needed. This is a casual part-time position for an existing vacancy.

Requirements

  • At least 1 year of previous sales or customer service experience.
  • Excellent communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment while remaining committed to an excellent customer experience.
  • Self-motivated and a team player.

Responsibilities

  • Promote an excellent customer experience by greeting and serving customers.
  • Inform merchandisers and managers about stocking needs.
  • Maintain visual standards set by management and the company.
  • Resolve customer issues and involve management when assistance is needed.
  • Handle complex customer-service situations by providing high-touch assistance to VIP clientele and supporting their retention.
  • Stay informed about the current product assortment and represent the brand knowledgeably.
  • Listen to and act on instructions from management or superiors.
  • Occasionally assist with opening and closing duties as needed.
  • Follow professional regulations, internal rules, and the company’s code of conduct.
  • Attend and participate in occasional work meetings.
  • Arrive punctually for shifts and proactively communicate obstacles to a manager.
  • Represent the brand by drawing on personal style and connections to local and broader communities.

Benefits

  • Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
  • A competitive bonus and/or commission plan may be offered.
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