RETAIL SALES ASSOCIATE

Wild Fork Foods • Tampa, FL

2d

About The Position

As a Retail Sales Associate, you create an exceptional experience for every guest by delivering Wild Fork’s service philosophy of personal chef and friendly butcher. You engage customers with expert product knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and store readiness.

You play a vital role in maintaining a clean, well-stocked, easy-to-shop store and confidently perform essential operational routines—including working in freezer environments, handling cash, and supporting opening and closing duties—even when leadership is not present. You bring Wild Fork’s values to life every day: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, and Ownership.

Requirements

• At least 1 year of retail, grocery, hospitality, or food experience.
• Strong customer service skills and enthusiasm for food and culinary exploration.
• Ability to work in fast-paced environments and manage multiple tasks.
• Comfort working in extremely cold temperatures.
• Ability to lift up to 50 lbs and stand or walk for 8–10 hours.
• Flexible availability for mornings, evenings, weekends, and holidays.
• Basic math skills for cash handling.

Nice To Haves

• POS experience.

Responsibilities

• Deliver a warm, engaging “personal chef & friendly butcher” shopping experience.
• Provide recommendations, cooking tips, recipes, and product insights based on customer needs.
• Understand daily sales goals, promotions, and store priorities and apply that knowledge through effective customer interaction and selling behaviors.
• Drive sales by engaging customers, building baskets, and suggesting product pairings.
• Support service standards so customers feel welcomed, valued, and inspired to return.
• Use product knowledge to recommend solutions, build basket size, and deliver a personalized customer experience.
• Stock, rotate, and merchandise products to maintain a full, fresh, visually compelling store.
• Complete FIFO rotation and maintain accurate labeling and pricing.
• Keep the store clean, organized, and customer-ready.
• Support planogram changes, promotional sets, and daily recovery routines.
• Assist with receiving and processing deliveries accurately and carefully.
• Maintain organized back stock and promptly communicate low stock or product issues.
• Follow shrink-prevention practices and report concerns to leadership.
• Work in cold temperatures, including walk-in freezers, to pull products, organize stock, and execute counts.
• Follow food safety, sanitation, and freezer safety guidelines.
• Operate the POS accurately and process transactions, returns, and exchanges.
• Perform opening and closing duties when leadership is not present, including register counts, cash pulls, safe drops, and store readiness and safety walkthroughs.
• Follow cash handling SOPs with precision and integrity.
• Work with Team Leaders to execute daily priorities and meet store goals.
• Participate in training, product knowledge sessions, and new processes.
• Participate in ongoing training and development to strengthen product expertise, selling capability, and consistency in execution.
• Support a positive, inclusive team culture where everyone feels valued.

Benefits

• Medical, dental, and vision insurance.
• Health Reimbursement Account, Flexible Spending Accounts, Behavioral Health Matters Program, and Live Health Online virtual care.
• Monthly bonus plan.
• 401(k) and company match.
• PTO, including vacation, sick, and birthday PTO.
• Culinary training, Chew on This monthly product giveaway, and Wild Chef monthly allowance to shop in store.
• Mentorship Program and Better Futures Program (free community college).
• Fin Fit financial resources, discounts on cars, cell phones, services, and more, and an employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed