Retail Sales Associate

Boyne Resorts•Cottonwood Heights, UT

About The Position

Brighton Ski Resort is hiring Retail Sales Associates for the 2026/2027 winter season. Based in the Brighton Center, associates serve as a key point of contact for guests, providing customer service and assisting with sales of gear and merchandise. They help guests choose outerwear and equipment and share information about resort amenities. The role suits people who enjoy snow sports and working in a dynamic, team-oriented retail environment. Team members are expected to model professionalism, teamwork, inclusivity, and a dedication to creating welcoming and memorable guest experiences.

Requirements

Be at least 18 years old.
Ability to stand and walk for extended periods.
Ability to lift 25 pounds or more unassisted.
Flexible availability during the ski season, including weekends, evenings, and holidays.
Reliable transportation to and from work in winter conditions.
Ability to pass a background check.

Nice To Haves

Previous customer service, hospitality, or retail experience is preferred but not required.

Responsibilities

Warmly greet guests and provide a welcoming atmosphere, staying attentive and free from distractions.
Understand guests’ needs and recommend appropriate gear and products.
Provide advice on outerwear, equipment, and merchandise.
Offer helpful information about resort amenities, including ski school, dining, events, first aid, and mountain layout.
Accurately process transactions, returns, and exchanges.
Maintain a clean, organized, visually appealing sales floor, with products properly displayed and priced.
Handle guest inquiries and resolve issues professionally and positively.
Contribute to a supportive, team-oriented work environment.
Perform other duties as assigned.