Retail Sales Associate, Medford Rogue Valley - Full Time

Macy's • Medford, OR

2d • Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with appropriate products and services, and use product knowledge and a personal approach to build trust, meet sales targets, and inspire loyalty. The role includes helping maintain a clean, organized, inviting shopping space and supporting customers on the sales floor and in fitting rooms.

Daily work includes reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and engaging customers through warm, personal conversations. Colleagues maintain a shoppable space by recovering the sales floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. They share loyalty program benefits, ensure customers have what they need, and thank them sincerely. Teamwork, continuous improvement, and achieving individual and store results are important parts of the role.

Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability for days, evenings, weekends, and holidays.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to work toward daily sales goals.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Ability to use electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Engage customers with genuine hospitality and create personalized shopping experiences.
• Understand customer needs and recommend relevant products and services.
• Use product knowledge and selling behaviors to meet daily sales goals and store results.
• Build customer relationships and encourage loyalty.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Maintain clean, organized, and shoppable sales floors and fitting rooms.
• Recover merchandise, update signs and pricing, and support merchandise moves.
• Share loyalty program benefits, assist customers through checkout, and provide a sincere closing interaction.
• Collaborate with colleagues and contribute to continuous improvement.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed