Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a retail team to support sales success and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to understand needs, recommend solutions, and use clear communication to complete sales. The role also includes ongoing training and development in store operations, merchandising, and inventory. You may expand your customer base through outbound calls and text messages to interested Verizon customers, and by participating in Verizon-sponsored off-site community events. This is an onsite, worksite-based position with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may pick up additional shifts during busy periods. The position offers base pay of $16.00 to $21.00 per hour, individual sales commissions, and the potential for additional commission earnings based on performance. Compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using knowledge and enthusiasm for technology and providing customer service.
- Identify customer needs by building connections and asking relevant questions.
- Recommend products and solutions that address customer needs.
- Complete sales using clear communication and intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Reach out to interested current Verizon customers by phone and text to develop the customer base.
- Participate in off-site Verizon-sponsored community events to build customer relationships.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with potential travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and other offerings.
- Short- and long-term disability coverage.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection, pet insurance, and group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits overview.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
- Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
