Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Cadillac, MI

5d

About The Position

Wild Bill’s Tobacco is hiring a Retail Sales Associate to provide customer service and support the daily operation of a retail store. The role involves assisting customers, recommending products, working toward sales goals, learning about products, and promoting the brand. Associates help maintain store appearance and stock, complete transactions and paperwork, handle cash and inventory activities, and support store opening and closing. The position may require travel within a 15-mile radius of the home store for shift coverage. Shifts may range from 4 to 12 hours standing on the sales floor, and the role requires the ability to twist, bend, squat, lift, and reach overhead, including lifting up to 50 pounds.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Flexible scheduling availability.
• Ability to work shifts ranging from 4 to 12 hours standing on the sales floor.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide excellent customer service, including greeting customers, answering phones, and assessing customer needs.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge.
• Promote the brand inside and outside the store to solicit new business.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well stocked.
• Follow all company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management on opening, closing, and operating the retail facility, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Maintain the appearance of the store, back room, restrooms, and individual work area.
• Help customers feel confident by making their experience comfortable and simple while meeting their needs.
• Assist with other tasks, duties, or projects assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED