Retail Sales Associate

My Wireless • Columbia City, IN

8d

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps provide customers with a strong experience and technology solutions by presenting AT&T products and services, educating customers, and guiding them through the buying process. The role includes meeting sales and performance goals, developing product and sales skills through training, maintaining a clean and welcoming store environment, collaborating with teammates, and participating in marketing activities. Successful associates may become eligible for further opportunities, financial rewards, and management-team roles. The position requires flexible availability, including evenings, weekends, and holidays, and involves physical activity such as standing and walking for prolonged periods, handling merchandise and display materials, and working with small mobile-phone components and a computer screen.

Requirements

• Experience in retail or a customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Highly effective communication and interpersonal skills.
• At least 18 years of age and legally able to work in the United States.
• High school diploma or equivalent.
• Ability to meet the physical demands of the role, with or without reasonable accommodation, including prolonged standing and walking, occasional lifting and moving of objects up to 10 pounds, reaching, climbing and balancing on ladders, stooping, kneeling, crouching, and handling display materials and merchandise.
• Ability to work with small parts in mobile phones and look at a computer screen for prolonged periods; vision needs may be met with eyeglasses or contacts.

Nice To Haves

• Bilingual ability, although this may not be required depending on location.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by delivering outstanding customer service.
• Educate customers on available AT&T products and services and guide them through the buying process.
• Participate in training and develop skills to become a top-performing Retail Sales Associate and pursue advancement opportunities.
• Maintain a fun, clean, and welcoming work environment for customers and team members.
• Work collaboratively with team members to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

• Strong base pay with a commission and bonus schedule.
• Uncapped commission program when meeting or exceeding sales goals.
• Ongoing paid training.
• Career paths and growth potential.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee assistance program.
• Discounts on devices and AT&T service plans.
• Welcome kit including AT&T work shirts and personal protective equipment.
• Sales contests and incentives for hitting key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED