Retail Sales Associate

Verizon • Elkhart, IN

2d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales, deliver customer service, and help customers find technology products and solutions that meet their needs. The role includes developing customer connections, recommending solutions, completing sales, and building product and operational knowledge through ongoing training. You may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored events outside the store to grow your customer base. The position is onsite at a defined work location and has 40 scheduled weekly hours. Evening, weekend, and holiday availability is required, and employees may have opportunities to pick up additional shifts.

The listed base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual-based commissions. Verizon describes potential annual earnings of $65,000+ to $75,500+ for top performers; compensation varies by geography, hours worked, and performance. Benefits are described as starting on day one and include health coverage, retirement matching, paid time off, parental leave, tuition assistance, and employee discounts, among other offerings.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.
• Bilingual Spanish preferred.

Responsibilities

• Generate retail sales using technology knowledge and customer service.
• Learn and uncover customers’ needs by building connections and asking questions.
• Present product insights and recommend solutions that meet customer needs.
• Close sales through effective communication and intuitive technology solutions.
• Complete ongoing training and develop skills in merchandising and inventory operations.
• Reach out by phone or text to current Verizon customers interested in products and services.
• Participate in off-site Verizon-sponsored events to engage with the community and expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services, plus additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED