Retail Sales Associate

The UPS Store•St. Louis, MO
•Onsite

About The Position

The UPS Stores in Richmond Heights and Central West End are hiring an energetic, dependable, detail-oriented team member to provide customer service and assist with shipping, printing, and other store services. The role involves helping customers find solutions, processing packages, assisting with print projects, and keeping store operations organized. Training is provided, and the associate may learn additional skills and take on more responsibilities. This position is approximately 30 hours per week, typically five shifts of approximately six hours each. Weekend availability is required, including Saturdays and occasional Sundays. The stores close by 7:00 PM Monday through Friday and by 5:00 PM on weekends; there are no late-night shifts. The work environment is described as casual, creative, fast-paced, and team-oriented.

Requirements

  • Friendly and genuinely interested in interacting with people.
  • Dependable and punctual; ready to work on time for every shift.
  • Self-motivated and able to work without close supervision.
  • Quick learner who is willing to learn new services and skills.
  • Detail-oriented.
  • Comfortable using computers; Microsoft Office skills are important.
  • Able to multitask in a fast-paced environment and work effectively as part of a team.
  • Problem-solving mindset and willingness to take initiative.
  • Weekend availability, including Saturdays and occasional Sundays.
  • Available for approximately 30 hours per week, typically five shifts of approximately six hours each.

Nice To Haves

  • Graphic design experience.
  • Adobe Creative Suite experience.
  • Missouri Notary license; described as qualifying for a higher starting wage and weekly bonus.

Responsibilities

  • Deliver exceptional customer service and help customers understand their options and find appropriate solutions.
  • Pack, weigh, process, and ship packages.
  • Assist customers with printing, copying, binding, and laminating.
  • Help customers with design and other store services.
  • Learn the store’s services and develop relevant skills through training.
  • Stock supplies, maintain a clean and organized store, and support smooth operations.
  • Use computers, printers, point-of-sale systems, and other equipment.
  • Answer phones, assist customers, and manage multiple tasks in a busy environment.
  • Support teammates, communicate clearly, and take ownership of responsibilities.
  • Maintain a positive attitude, arrive on time, and find additional work when tasks are complete.

Benefits

  • Performance bonuses.
  • Employee discounts.
  • Company-provided uniform shirts, jackets, and ID tags.
  • Training in shipping, printing, design, and other valuable skills.
  • Opportunities to learn and take on additional responsibilities.
  • Casual, creative, team-oriented work environment.
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