Retail Sales Associate

Verizon • Woodbury, MN

6d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to uncover needs, recommend solutions, and close sales using clear communication. The role also includes developing skills through ongoing training and performing operational work across merchandising and inventory. You may grow your customer base through outbound calls and text messages to interested Verizon customers and by engaging with the community at off-site Verizon-sponsored events. This is an onsite, worksite-based position with 40 scheduled weekly hours. The position offers hourly base pay and individual sales commissions; compensation varies by geography, hours worked, and performance. The listed location’s starting base pay rate is $18.27 per hour.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by applying knowledge and enthusiasm for technology and providing customer service.
• Build customer connections and uncover needs by asking questions.
• Recommend products and solutions that address customer needs and provide a complete sales solution.
• Close sales using communication skills and intuitive technology solutions.
• Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
• Place outbound calls and send text messages to current Verizon customers interested in products and services.
• Engage with the community outside the store, including at off-site Verizon-sponsored events, to develop a customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination.
• Sales recognition programs and incentives, which have previously included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance, basic and supplemental life insurance, and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED