Retail Sales Associate
About The Position
My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps customers find technology solutions by presenting AT&T products and services, providing customer service, and guiding customers through the buying process. Associates work with customers and colleagues in an energetic retail environment and may qualify for additional opportunities and financial rewards as they learn and succeed. The role includes paid training and opportunities to develop skills and progress toward management positions. Employees may also perform other related duties as needed to meet the organization’s ongoing needs. The position is based in Elk Grove, California.
Requirements
- Experience in retail or a customer-facing sales environment.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Effective communication and interpersonal skills.
- Must be at least 18 years of age.
- Must be legally able to work in the United States.
- High school diploma or equivalent.
Nice To Haves
- Bilingual ability; whether this is required may depend on the location.
- Experience prospecting through outbound calls.
Responsibilities
- Meet and exceed personal performance goals and AT&T standards of performance.
- Help customers make buying decisions by delivering outstanding customer service.
- Develop sales skills through training and work toward opportunities on the management team.
- Maintain a fun, clean, and exciting work environment for customers and team members.
- Work collaboratively to exceed individual and team goals.
- Participate in marketing activities designed to maximize selling opportunities each day.
- Educate customers about available AT&T products and services and guide them through the buying process.
- Perform other related duties as needed to meet the ongoing needs of the organization.
Benefits
- Strong base pay with a commission and bonus schedule.
- Ongoing paid training.
- Career paths and growth potential.
- Uncapped commission program when meeting or exceeding sales goals.
- Medical coverage.
- Dental coverage.
- Vision coverage.
- Life insurance.
- 401(k) retirement program.
- Paid vacation time.
- Total Pet Plan and pet insurance.
- Employee Assistance Program.
- Discounts on devices and AT&T service plans.
- Welcome kit including AT&T work shirts and personal protective equipment.
- Sales contests and incentives for achieving key AT&T initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
