Retail Sales Associate

Verizon•Glendora, CA
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, deliver customer service, and help customers find technology solutions that meet their needs. The role involves learning about customers through questions and conversations, recommending products and solutions, and closing sales. You will also develop skills through ongoing training in merchandising and inventory, contact interested Verizon customers by phone or text, and may participate in Verizon-sponsored community events outside the store. This is an onsite, worksite-based role with 40 scheduled hours per week. The position is commission-based and offers a starting base pay rate of $18.27 per hour for the listed location. Compensation varies by geography, hours worked, and performance. The posting also describes base pay of $16.00 to $21.00 per hour, with commissions tied to sales performance and potential additional earnings for top performers.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays.
  • Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales through knowledge of technology and customer service.
  • Learn and uncover customers’ needs by building connections and asking questions.
  • Recommend products and solutions that address customers’ needs.
  • Close sales by communicating clearly and providing intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Contact interested Verizon customers by outbound calls and text messages to grow the customer base.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with matching contributions up to 6% of eligible contributions.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Paid parental leave for eligible new parents.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services.
  • Additional discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to 8 company-paid holidays per year.
  • Up to 6 personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
  • Up to 15 days of vacation per year for newly hired employees, increasing with service.
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