Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Southgate, MI

3d

About The Position

Wild Bill’s Tobacco is seeking a Retail Sales Associate to provide customer service and support the day-to-day operation of a retail store. The company has over 200 locations and more than 900 employees and emphasizes promoting from within. Associates help customers find products, build customer relationships, meet sales goals, and maintain a clean, well-stocked store. The role may require travel within a 15-mile radius of the home store to provide shift coverage.

The position involves working shifts of 4 to 12 hours standing on the sales floor, with duties that can include opening and closing the store, handling cash, counting inventory, making deposits, completing paperwork and transactions, and maintaining the store and work areas. Associates may also support marketing efforts and perform other tasks assigned by management.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Flexible scheduling availability.
• Ability to work shifts ranging from 4 to 12 hours while standing on the sales floor.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 lbs.

Responsibilities

• Provide excellent customer service, including greeting customers, answering phones, and assessing customer needs.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge.
• Participate in marketing efforts to solicit new business and promote the brand inside and outside the store.
• Assist with store functions in compliance with company policies and procedures.
• Ensure the store is clean and well-stocked.
• Follow company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Maintain the store appearance, back room, restrooms, and individual work area.
• Make customers’ experiences comfortable and simple while meeting their needs.
• Assist with other tasks, duties, or projects as assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED