Retail Sales Associate

Verizon • Jacksonville, FL

5d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to uncover needs, recommend solutions, and close sales using clear communication. The role also includes developing skills through training and performing operational work across merchandising and inventory. You may contact current Verizon customers by phone or text and take part in Verizon-sponsored events outside the store to build your customer base.

This is an onsite, worksite-based position with 40 scheduled hours per week. The role requires a willingness to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and openness to picking up additional shifts during busy periods.

The position offers base pay of $16.00 to $21.00 per hour, plus individual commissions. The posting describes the potential to earn up to $18,000 annually in commissions by meeting sales goals, with additional commission potential for exceeding goals. Total compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Build connections with customers and ask questions to uncover their needs.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and offering intuitive technology solutions.
• Participate in ongoing training and develop operational skills across merchandising and inventory.
• Potentially contact interested current Verizon customers by phone and text about Verizon products and services.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision benefits.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED