Retail Sales Associate

MY WIRELESS•Kendallville, IN
•$27,040 - $52,040•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps customers find technology solutions by explaining AT&T products and services and guiding them through the buying process. The role offers base pay plus commission and bonus opportunities, ongoing paid training, and potential career growth, including opportunities to develop toward management. Associates work with customers and colleagues in a retail environment and may also participate in marketing activities to increase sales.

Requirements

  • Experience in retail or a customer-facing sales environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Highly effective communication and interpersonal skills.
  • Must be at least 18 years old and legally able to work in the United States.
  • High school diploma or equivalent.
  • Ability to meet the physical demands of the position, with or without reasonable accommodation, including standing and walking for prolonged periods; occasionally lifting and moving objects up to 10 pounds; reaching; climbing and balancing on ladders; stooping, kneeling, crouching, and handling display materials and merchandise; and working with small phone parts and viewing a computer screen for prolonged periods.

Nice To Haves

  • Bilingual ability (may depend on location).
  • Experience prospecting through outbound calls.

Responsibilities

  • Meet and exceed personal performance goals and AT&T standards of performance.
  • Help customers make buying decisions by providing outstanding customer service.
  • Learn and develop skills through training to support sales performance and potential advancement to the management team.
  • Maintain a fun, clean, and engaging work environment for customers and team members.
  • Work collaboratively with team members to exceed individual and team goals.
  • Participate in marketing activities designed to maximize daily selling opportunities.
  • Educate customers about available AT&T products and services and guide them through the buying process.

Benefits

  • Base pay plus commission and bonus opportunities, including an uncapped commission program when meeting or exceeding sales goals.
  • Ongoing paid training.
  • Career paths and growth potential.
  • Medical, dental, and vision coverage.
  • Life insurance.
  • 401(k) retirement program.
  • Paid vacation time.
  • Total Pet Plan and pet insurance.
  • Employee Assistance Program.
  • Discounts on devices and AT&T service plans.
  • Welcome kit with AT&T work shirts and personal protective equipment.
  • Sales contests and incentives for achieving key AT&T initiatives.
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