Retail Sales Associate

Verizon•Nampa, ID

10d•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and deliver customer service while helping customers find technology products and solutions that meet their needs. You will build customer connections, recommend solutions, close sales, and develop skills in store operations, merchandising, and inventory. The role may also involve contacting existing Verizon customers and engaging with the community at off-site Verizon-sponsored events. The position offers a base pay of $16.00 to $21.00 per hour, plus commissions based on individual sales performance. The posting states that employees who meet sales goals may earn up to $18,000 per year in individual commissions; top performers may earn an additional $14,500 or more, with potential annual earnings of $65,000+ to $75,500+. Compensation varies by geography, hours worked, and performance. The role is based onsite at defined locations and is scheduled for 40 hours per week. Verizon describes its benefits and development offerings as including health and well-being coverage, retirement savings, paid time off, parental leave, tuition assistance, employee discounts, and training. The role may require an assessment as part of the application process.

Requirements

High school diploma or GED.
One or more years of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.
Fluency in Spanish and English.

Responsibilities

Generate retail sales by using knowledge and enthusiasm for technology and providing customer service.
Learn and uncover customers’ needs by building connections and asking questions.
Present product insights and solution recommendations to provide customers with complete sales solutions.
Close sales by communicating effectively and offering simple, intuitive technology solutions.
Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
Reach out to interested Verizon customers through outbound calls and text messages to grow the customer base.
Engage with the community outside the store, including at Verizon-sponsored events, to expand the customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions; qualified student loan repayments may also qualify for matching contributions, or a combination of both.
Sales recognition programs and incentives, which have included travel, gifts, and other awards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts up to 50% on Verizon products and services, plus additional discounts on attractions, automotive, travel, and other offerings.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as stated in the benefits section.
Adoption assistance.
Overtime, shift differential, holiday pay, allowances, or other premium pay may be available depending on the role.
New hires receive up to 15 days of vacation per year, increasing with service.