Retail Sales Associate

MY WIRELESS • Hilo, HI

8d • $34,320 - $59,320 • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring a Retail Sales Associate to help customers find technology solutions through AT&T products and services. The associate engages with customers, explains available offerings, and guides them through the buying process in a customer-focused retail environment. The role includes sales goals, teamwork, participation in marketing activities, and ongoing training. Successful associates may become eligible for career growth and management opportunities.

The position is based at the HI - Hilo KTA Center in Hilo, Hawaii. Compensation is listed as $34,320–$59,320 per year, base plus commission. My Wireless has more than 240 locations throughout the United States and Puerto Rico and describes its training program as supporting employee development and promotion readiness.

Requirements

• Experience in retail or a customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Highly effective communication and interpersonal skills.
• At least 18 years of age and legally able to work in the United States.
• High school diploma or equivalent.
• Ability to meet the position’s physical demands, with or without reasonable accommodation.

Nice To Haves

• Bilingual ability; may not be required depending on location.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by delivering outstanding customer service.
• Develop skills through training to become a top-performing Retail Sales Associate and pursue opportunities on the management team.
• Maintain a fun, clean, and welcoming work environment for customers and team members.
• Work as a team member to help exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.
• Engage with customers, educate them about AT&T products and services, and guide them through the buying process.

Benefits

• Strong base pay with commission and bonus opportunities.
• Ongoing paid training.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED