Retail Sales Associate

The Salvation Army Central Territory•Addison, IL

4d•Onsite

About The Position

The Retail Sales Associate supports The Salvation Army’s thrift store operations and community mission by providing customer service, processing sales, maintaining the store, and helping turn donations into resources for community programs. The role contributes to a welcoming shopping experience for customers and donors and helps meet daily production and sales goals. POS training is provided, with proficiency expected within three months. Ongoing professional development opportunities are available.

Requirements

High school diploma or currently pursuing one.
Strong English communication skills for customer and team interactions.
Basic computer skills and ability to learn new systems.
Ability to work a flexible schedule.
Professional appearance and adherence to the dress code.
Reliable and team-oriented mindset.
Ability to stand for extended periods and move throughout the store.
Physical ability to handle merchandise and maintain store appearance.

Responsibilities

Greet customers and offer assistance to provide exceptional customer service.
Process sales transactions accurately using the Point of Sale system, including opening, closing, and balancing.
Clean, organize, and restock the store to maintain its appearance.
Process and display new merchandise to help meet daily production goals.
Contribute to a positive shopping environment.
Collaborate with the team and maintain reliable attendance and punctuality.