Retail Sales Associate, San Bernardino Inland Center - Full Time
About The Position
As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You use product knowledge and a personal approach to build trust, meet sales goals, and inspire customer loyalty. The role includes more than cashiering and centers on customer engagement, teamwork, and creating welcoming experiences. You help keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and engage customers throughout the day. They recover the floor and fitting rooms, update signs and pricing, support merchandise moves, and share loyalty program benefits. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture, with adaptability to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and a cash register.
Responsibilities
- Provide friendly, personalized customer service and build customer relationships.
- Understand customer needs and recommend suitable products and services.
- Drive sales performance, meet daily sales goals, and use effective selling behaviors.
- Learn about new arrivals, top-selling items, trends, and promotions to engage and educate customers.
- Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits, ensure customers have what they need, and thank them for their business.
- Collaborate with colleagues and support teammates with honesty, care, and cooperation.
- Use a cash register and other technology to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
